Explore Feedback Options in CareConnect
Discover the range of feedback options available in the CareConnect app, tailored to enhance participant engagement and service improvement.
General Feedback
Participants can provide general feedback about their experiences, allowing providers to gain a broad overview of service satisfaction. This type of feedback is quick to submit and highly effective for continuous improvement.
Category-Specific Feedback
CareConnect enables feedback submission across various categories such as communication, care quality, and staff responsiveness. This organized structure allows providers to pinpoint specific areas for improvement.
Rating-Based Feedback
Participants can quickly rate services using star or point-based systems. This type of feedback is simple to complete and provides a quantitative measure of participant satisfaction.
Detailed Comments
For more in-depth feedback, participants can provide detailed comments about their experiences. These comments offer valuable qualitative insights that can guide nuanced service improvements.
