Privacy Policy
This Privacy Policy outlines how Tether Technologies Pty Ltd (“we,” “us,” “our”) collects, stores, and uses your data when you use our services. We are committed to ensuring that your privacy is protected and handled in accordance with applicable laws and best practices.
1. Data Collection
We collect data to provide you with a seamless experience and to improve our services. The data collected may include:
- Personal information (e.g., name, contact details)
- App usage data and feedback submissions
- Technical data (e.g., IP address, browser type)
2. How We Use Your Data
The data collected is used for:
- Developing, maintaining, and improving our services
- Providing technical support and resolving issues
- Ensuring the security and reliability of our services
- Communicating with you about updates, services, and feedback
3. Data Storage and Security
Your data is securely stored using Google Firebase, which adheres to strict security protocols to ensure the safety of your information. All data transmission between our app and servers is encrypted using HTTPS.
4. Data Sharing
We do not share your data with third-party developers or external entities without your explicit consent. Your data remains confidential and is accessible only to authorized personnel for the purpose of providing support and maintaining service quality.
5. User Rights
You have the right to:
- Access the data we hold about you
- Request corrections to your personal information
- Request the deletion of your data (subject to certain conditions)
6. Data Retention
We retain data for as long as necessary to provide you with our services and to comply with legal obligations. When data is no longer needed, it is securely deleted from our systems.
7. Cookies and Tracking
We may use cookies and similar tracking technologies to improve user experience and gather analytics. These cookies do not contain personal data and are used to optimize our services.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and by continuing to use our services, you accept the revised policy.
9. Contact Us
For any questions or concerns about this Privacy Policy, please contact us at contact@tethertechnologies.com.au.