How CareConnect Works
A simple step-by-step guide to using the CareConnect NDIS app for seamless feedback submission and tracking.
Step 1: Easy Feedback Submission
Open the app and navigate to the feedback section. Choose your feedback type and provide your comments or ratings with just a few taps. The app's user-friendly design ensures the process is quick and intuitive.
Step 2: Categorized Feedback Options
Select from different feedback categories, such as communication, care quality, or staff responsiveness. This helps providers understand specific areas for improvement and strengths.
Step 3: Track Your Feedback History
Access your previous feedback submissions anytime. The app allows you to view updates and responses to your feedback, ensuring transparency and continuous communication.
Step 4: Receive Notifications and Updates
Stay informed with notifications about feedback responses and service improvements based on your input. The app keeps you engaged and aware of changes made for your benefit.
